You can cancel your order within 12 hours from the time of your payment. After this period we cannot accept any cancellation, because the items will be processed for shipment by this time.
All products on our site have the Returns & Refund guarantee. Any product bought through the site is protected if the items you received are not as described.
The following situations are not included in the guarantee:
1. An item you claim is not as described, but we can prove that it is.
2. Items are as described, but you no longer want them.
3. Items that are damaged after you started using them.
Refund Protection Period
You can submit refund requests within 7 days after you receive the product. You can do this by simply emailing us at [email protected] and mention your complaints with proper images if possible.
Once we receive your complaints or refund request via email, we will look into the matter closely. We will examine the cause the complaints. If there is any refund request due to unsatisfactory product quality, then we will require you to send us detailed images of the damaged product. After examining the request, we will send you a reply via email. This whole process will take 3-7 business days.